Built for telehealth, healthcare brands & venture-backed operators

10x Your Healthcare Company

Designed to Scale. Built to Command Premium Valuations.

Astr is the strategic advisory and revenue operations partner behind healthcare’s fastest-growing companies — designed to increase enterprise value, decouple growth from cost, and build institutional-grade operational infrastructure.

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WHO WE WORK WITH BEST

We like breaking records

We like moving faster than the market thinks is possible

We like launching products in days instead of quarters

We like solving problems nobody has solved yet

We like building what doesn’t exist

“If you’re looking to copy what everyone else is doing, we’re probably not the right partner. But if you’re building the next category leader.

— you’ll probably be our favorite client.

2024

The year the founder launched the first telehealth company, setting the foundation for rapid expansion

10

x

Brands achieved exponential scale 2025

100

M

Brands achieved well over 8-figs+ in monthly telehealth sales in 2025

THE SHIFT

Healthcare is changing fast.

Most companies are not prepared.

01 · THE FORCES
Patient expectations are evolving at consumer speed
AI is transforming operations
Telehealth is becoming mainstream
Margins are tightening
Competition is increasing
02 · THE REALITY
Disconnected platforms
Manual workflows
Poor visibility
Support bottlenecks
Retention challenges

The companies winning market share today aren’t simply acquiring more patients. They’re building better systems.

The Astr Standard

Building the operational layer behind modern healthcare

Astr helps healthcare companies scale faster, operate smarter, and command higher valuations.

We bridge the gap between growth and operational maturity by designing the systems that power modern healthcare businesses — from onboarding and fulfillment to retention, patient support, automation, analytics, and revenue operations.

Most healthcare companies accumulate software. Astr designs technology ecosystems. We evaluate every platform, integration, workflow, and operational dependency, then build lean systems capable of supporting rapid growth. No unnecessary software. No disconnected vendors. No operational bottlenecks.

“Because growth alone doesn’t create valuable healthcare companies.

Systems do.

Built for scale · Designed for valuation

Astr helps organizations build scalable operating systems that increase retention, improve margins, reduce founder dependency, and create the infrastructure investors and acquirers look for.

Every workflow
Every automation
Every support process
Every technology decision

BY THE NUMBERS

Operational excellence is a patient advantage.

Astr-supported organizations have helped expand access to care for tens of thousands of patients nationwide — because when healthcare companies operate better, patients receive better care.

Orders processed

1M+

Across partner brands

Patients supported

500k+

Care access expanded nationwide

Revenue managed

$20M+

Healthcare revenue across engagements

Satisfaction

4.9★

Aggregate patient satisfaction across supported brands

LegitScript

48hrs

Fastest certification achieved

Products & programs

200+

New treatments and programs launched

Services

WHAT WE BUILD

Six systems behind modern healthcare growth.

Connected operational ecosystems designed to increase enterprise value, reduce operational churn, and support rapid growth.

Telehealth Launch Infrastructure

Launch new treatment categories, care models, and digital health experiences — fast, compliant, and ready to scale.

Revenue Operations

Increase LTV, improve conversion, optimize retention, and unlock sustainable revenue growth.

Patient Support Systems

World-class support that improves satisfaction, increases retention, and strengthens brand loyalty.

AI & Automation

Reduce operational drag while increasing speed, efficiency, scalability, and visibility across the organization.

Technology Stack Optimization

Connect systems, centralize data, eliminate bottlenecks, and create foundations capable of supporting long-term growth.

Growth Infrastructure

Scalable foundations built before you need them — so growth compounds instead of breaking what you have.

Meet The Team

We are a multidisciplinary healthcare growth team dedicated to enhancing patient experiences, strengthening retention, building innovative technology, and optimizing operations to drive sustainable success.

“Rocel was there every step of the way and brought my vision further than I could have imagined!”

Susanna LewisFounder

Rocel Balmaceda

CX

Growth in healthcare isn’t just about getting more patients. It’s about building the infrastructure to support them long-term.

Harsh

Developer

We help healthcare companies scale without losing control of the patient experience. Better systems, better visibility, better outcomes.

Lorraine Arango

Retention

The future of healthcare belongs to companies that can move fast, stay compliant, and create seamless digital experiences for patients.

John

Operations

Growth in healthcare isn’t just about getting more patients. It’s about building the infrastructure to support them long-term.

Bob Katali

Operations

The future of healthcare belongs to companies that can move fast, stay compliant, and create seamless digital experiences for patients.

People say

They love us

ENGAGEMENTS

How we work together.

/01 · Per project

Launch

Stand up the full operational foundation of a telehealth brand.

Brand identity & product strategy
CRM architecture & intake form creation
LegitScript approval & payment processing
Pharmacy fulfillment enablement
Sales enablement & team training

2–4 weeks

Get in touch
/02 · Per month

Growth

Fast-track scale with ongoing operational and revenue leadership.

Tech stack integration & CRM automation
Funnel build-out & conversion optimization
Cross-sell, upsell & retention systems
Paid acquisition, influencer & affiliate
Lifecycle automation & CX enablement

Ongoing

Get in touch

FAQ

How is Astr different from a traditional healthcare consultancy?

Consultants deliver strategy decks and walk away. Astr builds the operational systems behind the strategy — onboarding, fulfillment, support, retention, automation, analytics, and revenue operations — and stays accountable to the outcomes those systems produce. The deliverable isn’t a recommendation; it’s working infrastructure.

Who is Astr built for?

Venture capital and private equity portfolios, telehealth companies, modernizing healthcare brands, and high-growth healthcare startups. The common thread isn’t size or stage — it’s operators trying to scale without their operational complexity scaling faster than their team can handle.

Do you work with existing technology stacks, or require us to start from scratch?

We evaluate every platform, integration, and workflow first. Where systems are working, we integrate and automate around them. Where they’re broken, we replace them. The goal is lean infrastructure that supports scale — not rip-and-replace for its own sake.

Which telehealth categories does Astr specialize in?

GLP-1, peptides, longevity, hormone optimization, men’s health, women’s health, addiction treatment, and specialty care — among others. Categories evolve quickly in telehealth, but the operational fundamentals behind scaling them don’t.

How does operational infrastructure impact enterprise value?

Stronger retention, better patient experience, more efficient operations, connected systems, and higher margins are the characteristics that drive enterprise value. They’re also the characteristics acquirers and investors pay premiums for. Companies with operational maturity command higher multiples than companies with growth alone.

How quickly can Astr help us launch a new telehealth product or category?

Faster than the market expects. We’ve launched new treatment programs in days rather than quarters, and achieved LegitScript certification in as little as 48 hours. Speed comes from infrastructure that’s already built — not from cutting corners on compliance.

What does a typical engagement look like?

It depends on the operator. PE/VC portfolios typically engage us across multiple portfolio companies. Telehealth founders often start with a stack evaluation and revenue operations build. Healthcare brands modernizing into digital care usually need launch infrastructure first. The starting point is always a strategy call.

Do you take on every healthcare company that reaches out?

No. We work best with operators building category leaders, launching new care models, or modernizing healthcare — not companies copying existing playbooks. If you’re looking for a templated approach, we’re probably not the right partner.

How is patient data and compliance handled across your systems?

Every system we build is designed with HIPAA compliance, data security, and regulatory requirements as foundational — not bolted on. We work with established partners across LegitScript, pharmacies, EHR platforms, and payment processors to ensure every workflow meets healthcare standards from day one.

How do we get started?

Book a strategy call. We’ll evaluate where you are, where you’re trying to go, and whether the operational gap between those two points is something Astr can help bridge.

The future of healthcare is operational

The next leaders won’t win on ad spend.They’ll win on better systems.

Better patient experiences. Better retention. Better visibility. Better support. Better infrastructure. Better businesses.

Book a strategy call